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Monthly Archives: August 2012

Hertz Complete The Takeover Of Dollar Thrifty

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Bringing to an end one of the more protracted takeover sagas of recent times, Hertz has completed its acquisition of rival Dollar Thrifty.

The deal follows a recent plea from Dollar Thrifty for an end to the merger process, which has rumbled on for nearly two years.

Hertz will pay $87.50 a share for the company valuing the company ay $2.3 billion; more than double the price it first offered two years ago.

The deal closes a five year chase for Hertz chief Mark Frissora and is expected to be the last major consolidation permitted by regulators in the United States.

Rival Avis had previously been keen to acquire Dollar Thrifty, but was outbid by Hertz. Continue reading →

Manchester Airport Car Hire Village To Open Soon.

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Manchester Airport Car Hire VillagePlans are in motion at Manchester airport to move all car hire suppliers to a car rental village based at the airport. No longer will suppliers have desks in the terminal building and all customers will be required to travel by courtesy shuttle bus to the rental village. The bus will operate a regular service covering all terminals at approximately 10 minute intervals. The operating hours of the regular shuttle service are from 06:00 to 23:00 but outside of these times there’s a telecom service at all terminals to request a shuttle pick up that will transfer customers to the village.

A spokesman from the airport stated “This is a positive step forward for car hire at the airport. All companies providing a hire offering will be based in one area. Previously occupied parking areas will be reassigned within the airports general short and long stay parking”

For the time being suppliers are still based in their usual pick up points but the plans appear to be fast moving with some suppliers starting the move as early as September. Keep checking our blog for updated information regarding the move.

Living costs for UK expats in Europe are increasing

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We at Indigo Car Hire speak to a lot of expats wishing to hire a car in the UK and Ireland when visiting family, they regularly update us on the situation in their respective countries and are really not happy with the situation.

We have seen regular customers move back to the UK after years abroad because of the financial situation, here is some information from the Post Office Expat Payments Index. Continue reading →

Tip Of The Week – Car Hire Damage

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Once you’ve decided on the excess reduction/protection package you’d like to proceed with, (See our tips on car hire excess) it is strongly recommended that before signing your rental agreement you walk around the hire vehicle (preferably with a representative of the supplier) making sure all damage is noted regardless of how small.

Pay particular attention to the wheels, bumpers and doors and also check windscreens for chips and cracks. It’s worth noting that in poor weather conditions and/or bad light suppliers sometimes note on the agreement that the damage couldn’t be checked properly. It is essential that at your first opportunity you check the vehicle and report any damage back to Indigo car hire so we can log this with the supplier to avoid any disputes when returning the hire vehicle.

Tip Of The Week – Car Hire Excess & Excess Waivers

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Excess & Excess waivers

On arrival you will be advised of an excess that the driver is liable for in the event of an accident or damage to the vehicle. The standard car hire excess usually starts from £500.00 upwards. This will be marked on your hire agreement and you will be required to sign against the amount stating you will cover the cost of the repair up to the value of the excess. This car hire excess is the maximum amount that could be charged to the credit/debit card provided. Any damage already on the hire car should be clearly marked on the paperwork.

Before signing we suggest you confirm you are happy to cover the value of the excess. If not there are other options which will usually be offered/sold by the car hire representative. Usually there are two options; either a partial or full waiver (please keep in mind some vehicles have a non removable excess but we have another option for you. See our annual cover below)

1) Partial Waiver – This allows the hirer to partially reduce their liability in the event of damage or theft. Usually this option is taken to prevent large payouts if something were to happen.
2) Full Waiver – This allows the hirer to completely reduce the car hire excess removing any liability in the event of damage or theft. Some suppliers do not offer this option but may offer various levels of the partial waiver.

Another option is to purchase a car hire excess reimbursement policy which starts from £49.00 per year. This would mean any charges imposed by the rental supplier to the hirer can be claimed back through this insurance package. This needs to be arranged prior to the rental commencing directly with Indigo Car Hire and cannot be purchased on arrival. This often works out cheaper than taking the suppliers insurance on hires more than 6 days or if you rent more than twice per year. Terms and conditions apply but our representative can provide any extra information you require. Click here for full details.

The last option is of course not to reduce the excess at all. The choice is yours.

Having Trouble Booking Car Hire With A Debit Card?

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If you struggle to book car hire with a debit card, Indigo Car Hire, have a solution for you.

We constantly look at areas in which our customers struggle to hire a vehicle and where possible implement changes to meet demand and expand our services to as many people as possible. Although it doesn’t happen very often we do not enjoy turning away business and the opportunity to help our customers, in any way we can. Booking car hire with a debit card was one of the main issues raised. Continue reading →