What is the upper and lower age limit to rent a car?
General rules are over 25 and under 75 however if you are outside this age range please contact direct as we have other suppliers we can arrange with.
How is payment made for the car hire?
Payment for the actual car hire can be paid by either Credit or debit card, however when collecting the car the driver must have a credit card in their name to use for the deposit. If you do not have a credit card please call 0044 (0)113 2899279 as we do have suppliers that will accept debit card payments for the full rental. On all occasions please make sure available funds are on the card for the car hire and the deposit. If the card is declined the hire will not take place.
How do I amend my booking if needed?
Either email sales@indigocarhire.co.uk This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your reservation number and details of what you would like to change. You can also call 0044 (0)113 3082016.
How do I cancel my booking?
Please email reserve@cartrawler.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it you must give 48 hours’ notice before you are due to collect the car otherwise no refund will be due. Alternatively you can call 0044 (0)113 3082016.
How do I receive booking confirmation?
You will be sent an email shortly after making your reservation to the email address supplied when your booking was made. If you do not receive your confirmation within 48 hours of making your reservation please contact sales@indigocarhire.co.uk This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 0044 (0)113 3082016.
What is the maximum number of points I can have on my driver’s licence and rent a car?
No more than 6 points or any major convictions.
What documents will I need to bring when collecting the car?
You will need to have your full drivers licence (both parts if a UK Licence), credit card in the drivers name and also your booking voucher which will be emailed to you once your reservation is confirmed. Also you must have a 2nd form of ID, if you are a non UK resident a passport or if you are arriving into an airport you can use a passport. If you are renting a car in the UK and live in the UK a recent bill or bank statement to prove your home address will be required.
Where do I collect the car from?
All these details will be provided on your booking voucher. If you are unsure please call 0044 (0)113 2899279 we are always more than happy to help.
